UI / GRAPHIC DESIGNER

Top Questions

britannica.com

AUGUST 2018

Project Summary

  • An extensive research effort was launched by our UX team to find out who our user’s are and what information they’re looking for specifically, with a large focus on our article templates.

  • Data was triaged and analyzed within a cross-department team, and patterns on the types and categories of questions emerged.

  • Search engine optimization goals were folded into business requirements to drive new features to incorporate into the article template.

  • Brainstorming sessions were conducted to discover the best ways we could focus and deliver specific and high-demand information to users, especially through search, with some key goals:

    • content is intuitive and easily discovered

    • content engaging

    • content is search engine friendly

    • content can be used across site independently

  • Ideation sessions led to testing these ideas to see how users would respond to our concepts and designs were created around the specific goals and overall established visual language.

  • After positive testing responses, a large editorial effort was launched to extract and support this new content feature, designs were tweaked, finalized and developed for launch.

  • Product live link: https://www.britannica.com/biography/William-Shakespeare